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Providence Health & Services Associate Development Officer in Burbank, California


Providence St. Joseph Health is calling an Associate Development Officer to Providence St. Joseph Medical Center in Burbank, CA.

We are seeking an Associate Development Officer to assist in the building of qualified grateful patient pipeline with capacity/intention of giving gifts of $25,000 and above. In conjunction with senior development staff, the associate development officer will engage and educate key Providence Saint Joseph Medical Center physicians on grateful patient fundraising protocol. She/he will work with senior development staff to create a pipeline of grateful patient donors to maximize philanthropic commitments to the Foundation through effective identification and qualification strategies utilizing a customer relationship management database and formalized telecommunication strategy. This person will develop and maintain partnerships with doctors, nurses and caregivers, and must be comfortable rounding patients and supporting families in the hospital and affiliates. She/he must be adept at utilizing fundraising and research databases and systems including EPIC, Prysm, and DREAM. Minimal travel outside service area may be required.

In this position you will have the following responsibilities:

  • Demonstrates Providence Health & Services, Southern California’s core values of compassion, dignity, justice, excellence and integrity to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties.

  • Execute grateful patient telecommunication process using identification and qualification moves management protocol which includes tracking in various fundraising software.

  • Create customized identification and qualification strategies based on strategic objectives of organization and senior development staff with the goal of setting appointments for senior development staff.

  • Educate, engage and grow grateful patient program by interfacing with physicians and caregivers to maximize their long-term value and benefit to the Foundation.

  • In conjunction with the Philanthropy Officer, develop appropriate outcomes and metrics to track Grateful Patient Program success.

  • Conducts research on potential individual, business and foundation funders.

  • Assists staff within the Foundation on annual, major, and planned giving prospects to foster the purpose and the goals of the Foundation.

  • Attends and participates in fundraising events.

  • May provide 24-hour on-call service for donors on a rotation basis.

  • Maintains professional growth and development.

  • Maintains established departmental policies and procedures, objectives, improving organization performance activities, and safety standards.

  • Attends meetings as required.

  • Performs other duties as assigned or requested.


Required qualifications for this position include:

  • Bachelor’s degree in business, health related field, communications, or English preferred.

  • Demonstrated experience working within time-intensive, results-oriented environment for a large institution, preferably a hospital, academic or nonprofit research organization.

About the hospital you will serve.

Nationally recognized for clinical excellence and trauma care, Providence Holy Cross Medical Center is a 377-bed, level II trauma center in Mission Hills, California. We are the only Magnet®Designated Hospital in the San Fernando Valley. Providence Holy Cross also has been recognized this year by the Los Angeles Business Journal as one of the best places to work in Los Angeles. As our reputation for excellence grows, so does our facility. We have recently expanded our medical center with the addition of a new 138-bed patient care wing. This expansion has made Providence Holy Cross Medical Center one of the largest hospitals serving the San Fernando and Santa Clarita valleys.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Foundation

Location: California-Burbank

Req ID: 247091