Providence Health & Services HIM Deficiency Analysis Specialist in Burbank, California


Providence is calling a HIM Deficiency Analysis Specialist to Providence Health & Services in Burbank, CA.

We are seeking a HIM Deficiency Analysis Specialist to responsible for analyzing medical records for completeness and compliance in accordance with federal and state regulatory guidelines, Joint Commission standards, Medical Staff By-Laws/policies and procedures, and HIM department policies and procedures.

In this position you will:

  • Analyze medical records for completeness and compliance.

  • Identify canceled encounters and notify appropriate HIM staff.

  • Monitor work queues and perform problem resolution/corrective action where needed.

  • Reassign dictation deficiencies that are marked as "complete" by the physician.

  • Assist physicians in chart completion by clarifying the deficiency or explaining the chart completion process in Epic.

  • Assign documentation deficiencies to the correct clinical staff.

  • Collaborate and coordinate with nursing and clinical units to provide professional level support and services for the retrieval and handling of medical records.

  • Research, respond to and log requests for patient health information, both routine and emergent.

  • Confirm authorizations for release of information for requests as necessary.

  • Provide reports to PHS departments as required by ministry.

  • Respond to business office requests for information and copies of specified documents.

  • Process Birth Certificates and filing of paternity affidavits in accordance with State and hospital guidelines.

  • Transcription support.

  • Handle equipment problems and call in service requests for equipment.

  • Print/fax or photocopy appropriate records from legacy system and/or Epic hard copy.

  • Ensure all computer system entries are completed accurately and timely.

  • Utilize critical thinking and problem solving skills and strategies to achieve team objectives, goals and assignments.

  • Assure, promote and maintain the confidentiality and integrity of all patient medical records.

  • Serve as a super user in relevant systems.

  • Closely adhere to set schedules and timecard procedures.

  • Identify, resolve and escalate major issues and service failures that impede success. Maintain confidentiality of all patient demographic, medical, and financial information,

  • ensuring proper handling and disposal of confidential documents and adherence to HIPAA.

  • Comply with all applicable Federal, State, and local laws, regulations, and requirements as well as PH&S policies and procedures in all aspects of job performance.

  • Promote PH&S as a premier service organization by treating customers with compassion and respect.


Required qualifications for this position include:

  • High School Diploma or GED equivalent.

  • Valid Drivers Licence and completion of Driver's Skill Test as required by ministry.

  • Demonstrated competence of medical terminology.

  • A minimum of two (2) years’ experience in health information.

  • Demonstrated knowledge of Joint Commission and Medical Staff requirements for medical record completion.

  • Proven knowledge of medical records content.

  • Demonstrated ability in solving with minimal supervision, problems dealing with physician record completion.

  • Proven ability to focus on details and accurately analyze both inpatient and outpatient records for completion.

  • Demonstrated ability to type on a keyboard at 30 WPM or better with less than 2% errors.

  • Proven effective and respectful face-to-face, telephone and interpersonal communication skills.

  • Demonstrated service excellence with patients, families, sponsors, caregivers and team members.

  • Demonstrated ability to work with numbers quickly and accurately.

  • Proven understanding of basic accounting techniques.

  • Proven sound judgment and ability to work within delegated authorities.

  • Demonstrated ability to appropriate resolve and escalate issues.

  • Proven excellent attention to detail with a focus on quality.

  • Proven ability to work collaboratively in a team environment in a positive and professional manner.

  • A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment.

  • Proven PC Proficiency in MS Windows and Office applications.

  • Demonstrated knowledge of HIPAA rules and regulations.

  • Demonstrated ability to perform in alignment with company mission and values.

  • Proven knowledge of general hospital operations.

Preferred qualifications for this position include:

  • Some college level course work, particularly in health information technology is preferred.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Health Information Management (HIM)

Location: California-Burbank

Req ID: 201740