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Providence Health & Services Investigator, Risk and Integrity Services in Burbank, California


Providence St. Joseph Health is calling a RIS Investigator PSJH to any of our Providence St. Joseph Health locations.

We are seeking a RIS Investigator PSJH to report to the Director of Investigations and assist in overseeing PSJH's response and management regarding Integrity Hotline reports, whistleblower complaints, and internal policies and procedures, with an emphasis on physical security matters. This position will interface with ministries and departments system-wide, and also work closely with the Executive Director of Physical Security and Saftey.

In this position you will have the following responsibilities:

  • Investigate complaints of alleged violations of PSJH policies and procedures system-wide, particularly physical security matters, that are highly sensitive and confidential. Interview witnesses, analyze information, conduct research, and prepare investigation reports.

  • Support the Director of Investigations in managing PSJH’s case management system, EthicsPoint, for managing and triaging Integrity Hotline reports.

  • Assist the Executive Director of Physical Security and Safety with implementing the Physical Security program, ensuring compliance, and utilizing metrics to track progress.

  • Be responsible for providing accurate and timely reports to the Director of Investigations.

  • Work and collaborate with numerous other departments and employees, including the Physical Security team and compliance personnel, Office of Legal Affairs, and Human Resources.

  • Exercise judgment in selecting investigation methods, techniques, and evaluation criteria for obtaining appropriate results.

  • Assist the Director of Investigations with mentoring caregivers on how to properly conduct investigations.


Required qualifications for this position include:

  • Bachelor's Degree.

  • 2 years of experience in workplace investigations.

  • 2 years of experience in healthcare.

  • Effective written communication skills as appropriate for the needs of the audience.

  • Strong verbal communication and listening skills.

  • Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

  • Demonstrated time management and priority setting skills.

  • Effectively manages to project deadlines and escalates issues as appropriate.

Preferred qualifications for this position include:

  • Certification through the Health Care Compliance Association (i.e., CHC, CHPC, CHRC)

  • Certification in Physical Security such as: Certified Protection Professional (CPP), Physical Security Professional (PSP)

  • 2 years of experience in security management, criminal justice, law enforcement, or related field.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Internal Audit

Location: Washington-Renton

Other Location(s): Montana-Missoula, Alaska-Anchorage, Oregon-Portland, California-Burbank

Req ID: 229922