Providence California Jobs

Job Information

Providence Manager, Case Management (RN) in Burbank, California


Providence is calling a Full Time/Day Shift Manager of Case Management (RN) to Providence Saint Joseph Medical Center in Burbank, CA.

We are seeking a Manager of Case Management (RN) who will be responsible for overseeing day-to-day operations within the Care Management department. This individual will be responsible for staffing schedules, daily work assignments, direct daily operational activities, and serve as a resource regarding case management policies, regulations, and services.

In this position you will:


  • Meet monthly budget targets as well as productivity standards, on an ongoing basis.

  • Meet contract labor budget with a variance of no more than 5%.

  • Complete 100% of staff evaluations on time.

  • Meet the established turnover rate including 90 day, 1 year, and annual turnover.

  • Assure 100% staff attendance at hospital required classes, including but not limited to, ethics training.

  • Initiate peer interviewing in the department for 50% of open positions.

  • Demonstrate knowledge and performs work that is consistent with established age-specific policies and procedures, including but not limited to, identifying the need for additional safety measures, or activities that place patients at risk, Communicates pertinent age-specific information to all clients when needed. Communicates effectively in a clear, concise, understandable manner.

  • Effectively manage department staff including selection, orientation, training, corrective action, evaluation, competency, proactive communication, positive feedback and recognition.

  • Demonstrate leadership in the organization in relation to department and hospital initiatives.

  • Enhance staff growth and development through participation in educational programs, current literature, staff meetings, in service meetings, and workshops.

  • Maintain, implement and update department policies, procedures and job descriptions and assures compliance.

  • Identify and maintain appropriate staffing levels, work assignments, and schedules for the department.

  • Prepare work schedules, Complete work assignments, and assigns personnel.

  • Assist the Director in establishing department performance goals and objectives to meet and maintain established organizational performance standards.

  • Review department performance in relation to established goals. Implements changes to effect continual improvement in the services provided. Makes recommendations for personnel actions as necessary.

  • Interact with physicians to ensure appropriate utilization of services, effective care coordination, timely transition of patients along the continuum of care, and discharge planning is coordinated to provide for the patient’s post-hospitalization needs at the appropriate level of care.

  • Participate in hospital and/or medical staff committees as required. Attends meetings and serves as a department representative.

  • Maintain department productivity standards, payroll, and daily operations within budget requirements.

  • Promote effective and efficient utilization of clinical resources.

  • Assist the Director in collecting and analyzing data, formatting reports, and presenting information.


Required qualifications for this position includes:

  • Current California Licensed RN

  • Five (5) or more years acute care hospital/medical center case management experience

  • Three (3) or more years supervisory experience

  • Candidates without a BSN: Five (5) or more years management experience

Preferred qualifications for this position includes:

  • Bachelor's Degree in Nursing.

  • 3 years with BSN: experience

  • 5 years case management supervisory experience.

About the hospital you will serve. Providence Saint Joseph Medical Center in Burbank, CA, is a 414 bed acute care facility, known for its state-of-the-art technology and high quality, compassionate care, has provided the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities for close to 70 years. Many of our specialized services are provided within our Heart and Vascular Institute, one of Los Angeles County's first STEMI designated receiving centers of heart attack victims; our Hycy and Howard Hill Neuroscience Institute, awarded the Gold Seal of Approval from The Joint Commission for a Primary Stroke Center, and the Gold Plus Achievement Award from the American Stroke Association (2010); our Women's Pavilion, and our newly opened the Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology, excellent clinical outcomes and research, and all patient support services are housed in the same building. Providence Saint Joseph Medical Center has an exceptional orthopedic program recognized for its excellent outcomes and clinical expertise. And Providence Saint Joseph's Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery, and Bariatric Surgery Center of Excellence designation from HealthGrades.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: California-Burbank

Req ID: 285287