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Providence Health & Services Senior CI Operations Specialist - Budget Reporting in Burbank, California

Description:

Providence is calling a Senior CI Operations Specialist - Budget Reporting to work remotely from any of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX.

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We are seeking a Senior CI Operations Specialist - Budget Reporting who will:

  • Be proficient in levels 1 and 2 job responsibilities

  • Implement and manage processes and programs of large scope and high complexity within the Clinical Informatics Pillar

  • Manage all aspects of assigned programs and projects

  • Ensure programs and projects are planned and executed in a collaborative and efficient manner

  • Have goals and objectives that are in alignment with Clinical Informatics priorities and strategic objectives

  • Drive diverse teams towards desired outcomes

  • Facilitate cross-team and cross-customer collaboration and therefore will be required to lead through influence and to work skillfully with people, processes, and technology

  • Work closely with counterparts and stakeholders across Providence to ensure that Clinical Informatics Programs and Projects are delivering the desired results with high quality

  • Author reports, perform data analytics, and create and deliver presentations to leaders and stakeholders

  • Be accountable for analyzing, interpreting, and resolving operational issues related to their assigned programs and must possess a tolerance for ambiguity as well as willingness and ability to take on challenging and complex assignments

  • Perform all duties in a manner that promotes a multidisciplinary team concept

In this position you will have the following responsibilities:

  • Manage planning and execution of diverse and complex Clinical Informatics projects, initiatives, and programs

  • Develop process maps and recommends process improvements to support increased efficiencies

  • Manage the intake, processing, and fulfillment of pillar level project and resource requests

  • Perform data collection and analysis to monitor program/project progress, and to identify operational trends, gaps, compliance issues, and improvement opportunities

  • Develop and manages program and project tools, communications, including regular program updates and project status reports

  • Prepare and delivers presentations to caregivers and core leaders

  • Perform administrative tasks as needed, e.g. prepare presentations, prepare documents, organize meetings, and miscellaneous items related to assigned program or project needs

  • Act as a coach and mentor and may direct the work of levels 1 and 2 caregivers

Job Specific Knowledge, Skills and Abilities

  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Demonstrated analytical skills and data-driven approach

  • Effective conflict management skills

  • Demonstrated ability to elicit, analyze and communicate business requirements from multiple customers across disparate functions

  • Demonstrated skills in process and project management: Planning, design, implementation, support, and maintenance

  • Demonstrates a high level of accuracy, even under pressure

  • Excellent organizational skills

  • Ability to simultaneously handle multiple priorities

  • Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines

  • Effectively manages to project deadlines and escalates issues as appropriate

  • Ability to analyze information, evaluate results to choose the best solution and solve problems

  • Excellent collaboration and team building skills

  • Ability to drive multiple projects to successful completion

  • Demonstrated project management skills

  • Ability to effectively build relationships with customers, executive management and other stakeholders through positive interaction, problem identification and resolution

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Healthcare, Project or Process Management, Business or Clinical Operations, or Information Technology and or a combination of equivalent education and experience

  • 6 years of experience in roles focused on Communications, Reporting and Data Analytics, Process Development, Process Improvement, Program / Project Management, or Business Operations

Preferred qualifications for this position include:

  • Experience managing projects

  • Working with process improvement methodologies such as CAP, Six Sigma or Lean

  • Making formal and informal presentations to senior and executive management and key stakeholders

  • Developing and modifying business processes (e.g., workflow redesign, change management, standard work)

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: California-Burbank

Req ID: 332408

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