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Providence Health & Services Senior Manager, Medical Staff Office *Up to $10,000 Hiring Bonus* in Burbank, California


Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.

Senior Manager Medical Staff Office (Full-time/Day-Shift) in Providence St. Joseph in Burbank , CA.

This position is eligible for a $10,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

Please upload a current resume reflecting all relevant experience.

We are seeking a Senior Manager Medical Staff Office maintaining effective and efficient systems to support the medical staff organization including staff development and evaluation and the on-going monitoring of departmental systems. Accountable for establishing, contributing, and implementation of standards applicable to medical staff members relating to credentialing, performance improvement and administrative functions. Complies with all regulatory standards, providing consultative expertise to the Medical Staff and hospital leadership on options and permissible actions in order to meet those standards. Supervises a professional support staff in administering aspects of the medical staff services functions

In this position you will:

  • Work effectively, confidently and pro-actively with others in the department, physicians, administration and other hospital personnel

  • Oversees the Medical Staff Office including planning, organizing, directing and evaluation. Independently establishes priorities and secures resources to achieve the goals and objectives of the department

  • Provide qualified professional and support staff to maintain a responsive customer oriented team. Manages employee selection, counseling, evaluation, disciplinary action and termination. Recommends sufficient number of qualified and competent persons to provide appropriate support to the medical staff and hospital management. Creates and revises job descriptions. Establishes and implements staff development training and orientation

  • Responsible for the establishment and maintenance of systems to ensure compliance with legal and regulatory standards

  • Acquire and maintains state-of-the-art knowledge and serves as a consultant on issues related to the Medical Staff Bylaws, Rules & Regulations, JCAHO, CMA and Title 22 standards. Actively participates in all related surveys and ensures adequacy and coordination of information required to successfully meet applicable standards resulting in achievement of successful accreditation

  • Direct staff in the conduct of all disciplinary corrective actions, judicial review, and appeals to the board of directors. Consults with legal counsel, hospital and Medical Staff leadership to ensure compliance with substantive and procedural due process requirements applicable to Federal/State laws, Medical Staff Bylaws, Rules and Regulations and other applicable policies and procedures. Guides the medical staff, in concert with legal counsel, through disciplinary processes and legal proceedings involving physicians and allied health professional. Maintain the official record of all proceedings

  • Maintain personal adherence to professional confidentiality standards established within the Department and in accordance with legal, ethical, and hospital policies; handling information with a high degree of sensitivity and diplomacy

  • Facilitate functions of the organized medical staff as outlined in the Medical Staff Bylaws and Rules & Regulations. Assists leadership with interpretation and enforcement of the functions and mandates outlined in these documents. Ensures appropriate development and maintenance of current department policy and procedure manuals

  • Prepare and controls the departments operational and capital equipment budgets

  • Develop and maintains effective working relationship with the Medical Staff leadership; providing consultative expertise, administrative and other delegated support as necessary for them to fulfill their obligations

  • Work with Providence Health System, Los Angeles Regional Medical Staff offices, when appropriate, to standardize systems and share credentialing information

  • Contributes to and participates in departmental, as well as, improving organization performance program and establishes departmental policies and procedures

  • Enhance professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops


Required qualifications for this position includes:

  • Bachelor's Degree in Health care related field Or equivalent educ/experience

  • If no Bachelor's Degree:Certification by the National Association of Medical Staff Services (NAMSS) as a Medical Staff Coordinator (CMSC)

  • 5 years in Recent experience in a Medical Staff Office position which includes management and supervisory responsibility

  • Knowledge of medico/legal issues, State/Federal Regulatory Requirements, JCAHO and CMA Accreditation Standards.

  • Independent problem solving and decision making abilities

  • Effective verbal and written communication skills

  • Demonstrated leadership skills

  • Must demonstrate understanding of the medical staff organization responsibilities and its relation bylaws, rules and regulations that govern the organization, JCAHO standards, survey process, scoring guidelines, other regulatory agency requirements/standards; medico-legal issues and laws relating to medical staff organizations; clinical information systems and data management techniques

  • Communication skills

  • Develop office procedures

  • Compose letters/memorandums

  • Coordinate events

  • Establish and maintain filing systems

  • Computer

  • Shorthand or equivalent (speedwriting, notehand, etc.)

  • Transcription

About the hospital you will serve.

Providence Saint Joseph Medical Center in Burbank, CA, is a 392-bed acute care facility founded over 75 years ago by the Sisters of Providence. Known for our state-of-the-art technology and high quality, compassionate care, we provide the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities.

We provide many specialized services and treatment capabilities. Our Heart and Vascular center delivers care with one of Los Angeles County's first STEMI designated receiving centers for heart attack victims. The Hycy and Howard Hill Neuroscience Institute, which supports our Certified Comprehensive Stroke Center, continues to grow inpatient and outpatient programs addressing stroke, Parkinson’s, and brain tumors. Maternal Child Health Services, including a level 3 NICU, support whole family care with 24/7 on site labor support and community education. The Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology providers, excellent clinical outcomes and research, and all patient support services are housed in the same building. Our exceptional orthopedic program has recognized for its excellent outcomes and clinical expertise. Our Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery. In the fall of 2022 we will open our brand new, state-of-the-art Emergency Department which will triple our capacity to care for the community in their time of greatest need.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: California-Burbank

Req ID: 322292