Providence Health & Services Telephone Operator *On Call Variable* in Burbank, California
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Providence is calling a Telephone Operator (Per diem/Variable Shift) to Providence Saint Joseph Medical Center in Burbank, CA.
Please upload a current resume reflecting all relevant experience.
We are seeking a Telephone Operator who will operate switchboard for hospital in order to provide routine information and directs calls to appropriate areas.
In this position you will:
Maintain established departmental policies and procedures, objectives, improving organization performance program and safety standards
Channel all incoming calls; provides direct numbers as required. Connect inside callers with out of state lines when appropriate
Respond to emergency calls following established protocols
Assist callers by using zip call or voice page as necessary, or other means
Participate in educational programs and in service meetings
Attend meetings as required
The following job accountabilities may be reassigned:
Inform telephone company repair service of any trouble lines reported by hospital personnel. Maintains a list of these occurrences
Required qualifications for this position include:
- Switchboard experience
Preferred qualifications for this position include:
- Switchboard experience in hospital or similar setting
About the hospital you will serve.
Providence Saint Joseph Medical Center in Burbank, CA, is a 392-bed acute care facility founded over 75 years ago by the Sisters of Providence. Known for our state-of-the-art technology and high quality, compassionate care, we provide the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities.
We provide many specialized services and treatment capabilities. Our Heart and Vascular center delivers care with one of Los Angeles County's first STEMI designated receiving centers for heart attack victims. The Hycy and Howard Hill Neuroscience Institute, which supports our Certified Comprehensive Stroke Center, continues to grow inpatient and outpatient programs addressing stroke, Parkinson’s, and brain tumors. Maternal Child Health Services, including a level 3 NICU, support whole family care with 24/7 on site labor support and community education. The Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology providers, excellent clinical outcomes and research, and all patient support services are housed in the same building. Our exceptional orthopedic program has recognized for its excellent outcomes and clinical expertise. Our Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery. In the fall of 2022 we will open our brand new, state-of-the-art Emergency Department which will triple our capacity to care for the community in their time of greatest need.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Administrative (Non-Clinical)
Req ID: 309294