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Providence Health & Services Revenue Advisory Services Business Analyst in California


Providence St. Joseph Health is calling a Revenue AdvisoryServices Business Analyst to work remotely within any of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX.

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We are seeking a Revenue AdvisoryServices Business Analyst who will be responsible for supporting projects and initiatives that require Epic application knowledge and expertise as well as business workflows and processes in a clinical environment, serving as a cross-functional system liaison to ensure standardization of the Epic tool. Identify, document, and monitor worklows to achieve performance of intended outcomes. Collaborate within the governance structure to prirotize and operationalize standard optimization and strategic efforts in support of Providence Revenue Cycle as well as our other external customers.

The incumbent performs all duties in a manner that promotes the Providence mission, values, and philosophy. In all aspects, the incumbent serves as a role model for the values and mission of the organization.

In this position you will:

  • Provide Epic and Revenue Cycle applications knowledge and expertise to help accept and stabilize the Epic solution from an operational perspective, upon the go-live at each internal and external customer deployment.

  • Understand and refine the prescribed work flows, policies and procedures, as well as become familiar with the functional workings of the Epic software.

  • Work closely with Epic Analysts to identify, troubleshoot and resolve issues that prevent the accurate and efficient processing of business transactions using the Epic solution.

  • Provide input regarding implementation planning, testing, communication, and at-the-elbow support/targeted training for Epic implementations.

  • Work closely with Revenue Cycle leaders to ensure strategic alignment in translation of standard business requirements.

  • Partner with cross-disciplinary teams to understand current state processes and systems and support design of future state, ensuring a clear and detailed strategic plan of implementation to transform access internal and external customer’s operations seamlessly, using Epic applications.

  • Confirms go-live readiness for Epic implementations to include facilitation of operational readiness meetings and partnering with each internal or external customer on the identification of their KPI metrics for go-live.

  • Participate in end-to-end integrated testing to validate operational processes as needed, including identification of specialized workflows needing validation.

  • Participate in cross market collaboration/process improvement workflow review to eliminate bottlenecks per business need.

  • Provide consistent and well-documented support/transition plans to RC operations per business need.

  • Travel to impacted sites to assist implementation teams as needed.


Required qualifications for this position include:

  • H.S. Diploma or GED; High school diploma or equivalent

  • Epic Proficiency Required within 90 days of hire

  • Previous Epic experience

Preferred qualifications for this position include:

  • Bachelor's Degree in Healthcare, Business or Information Systems or related field

  • 5 years' experience in healthcare business office operations, including Scheduling, Admissions, Insurance Verification/Authorization, HIM, Charging, Billing, Cash Posting and Follow-up

  • 5 years' experience in an analytical role where you managed operational process improvement efforts and/or operational implementation of new software applications

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence in revenue cycle systems and structures in support of our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Other Location(s): Montana, Nevada, California, Oregon, Washington, Texas, Alaska

Req ID: 316459