Providence Health & Services Senior Engineering Program Manager in California
Providence is calling a Senior Engineering Program Manager to one of our locations in Renton, WA, Redmond, WA, Seattle, WA, Portalnd, OR, or Irvine, CA.
Amazing opportunity to transform the future of healthcare for 200K workers that rely on our technology infrastructure and modernization solutions. This is NOT your typical traditional healthcare project/program management position. You will be working with high-performance teams in an agile environment expanding beyond virtual desktops and apps to define our next generation workspace. You’ll put your experience and ideas to work every day, tackling a wide scope of responsibilities for multiple small and medium-sized projects. The projects you’ll be leading include IT infrastructure migrations such as virtualization, remote connectivity, application delivery, device management, etc. The ability to understand the big-picture view and stay laser-focused on outcomes while also paying attention to the details are vital; and a curious, collaborative attitude is a must. We want to see you understand the “why” behind our team’s work and strive for clarity in what our team and stakeholders are trying to achieve. You will serve as the primary facilitator for your teams and proactively look for barriers that stand in the way of momentum. You are passionate about agile methodologies, have a knack for evangelizing Scrum and helping team members transition to Scrum best practices. Our successful transition to leverage the latest cloud and virtual workspace technologies depends on your ability to successfully develop detailed project plans, facilitate our team’s work, and proactively communicate project health to the team, senior management, and executive leadership.
In this position you will have the following responsibilities:
Solution and Service: Creates design options for feature areas. Finds new sources and methods to generate caregiver/partner insights. Defines problems and questions well and identifies needed data and missing research. Identifies possible approaches and attributes to make the solution distinct and appealing to the caregiver.
Solution and Service Design of feature area specifications: Creates, evolves, and communicates feature area specifications that form cohesive, Iterable plans that align to the multi-year vision. Applies experience as well as technical, functional, and caregiver/partner knowledge to define the feature area’s role within the multi-year solution/service vision. Demonstrates a strategic understanding of the timing and rationale for design choices for a feature area.
Caregiver lifecycle: Drives the process to develop tools and materials that will be used by caregiver support, marketing, or sales to drive education and adoption. Drives the content development process, with stakeholders, to ensure alignment to overall content strategy and placement where, when, and how it is needed.
Engineering lifecycle: Uses an understanding of the engineering lifecycle and previous shipping experiences to advocate for improvements. Participates in design, code, and test planning and reviews, and shares best practices across the team. Identifies feature-level dependencies and establishes milestone release criteria to manage them.
Solution and Service ownership: Has a sense of pride and personal accountability for end-to-end quality, completeness, and resulting user experience for the life of the solution/service. Identifies unaddressed issues and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality. Uses the solution/service regularly to understand it thoroughly and discover ways to improve it.
Program Management functions: Proactively manages client expectations for timelines and deliverables throughout the project/program lifecycle. Develops and gains sponsor approval for project delivery dates. Manage portfolio programs with low/medium complexity, strategic priority and/or visibility, system and/or regional priority. Engages and organizes the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies and schedule. Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans. Responsible for program communications, including communications across internal and external teams and groups.
Leadership: Acts as a coach and mentor to less experienced team members.
Required qualifications for this position include:
Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience.
5 years related experience; 5-8 years preferred.
Strong program and project experience.
Preferred qualifications for this position include:
CSM, PSM, PMI-ACP, SAFe Agilist, or equivalent Agile certifications highly preferred
Experience using Agile work management and reporting software such as: Microsoft Azure DevOps, JIRA, or equivalent
Experience using business intelligence software to build real-time reports and dashboards that will be presented to senior leadership such as: PowerBI, Tableau, or equivalent
Experience eliciting high-level requirements from both business and technical stakeholders and translating those into a detailed, prioritized, actionable backlog of work for systems engineers and technical team members
Ability to clearly identify and articulate project status, identify complex blockers, and work with a sense of urgency to mitigate unexpected issues, when they arise
Experience developing detailed plans and strategies for infrastructure migrations such as virtualization, remote connectivity, application delivery, device management, etc. with the ability to manage though complexities
Experience leading Azure/AWS Cloud migration projects to a successful closure
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: IT Project/Program Management
Other Location(s): Oregon-Beaverton, California, Oregon, Washington-Redmond, Washington-Seattle, Washington, California-Irvine
Req ID: 310798