Providence Health & Services Clinic Supervisor-Los Angeles *FT DAYS* in Los Angeles, California
Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.
Providence is calling a Clinic Supervisor (Full time/Day Shift) to Providence Medical Institute in Los Angeles, CA.
Please upload a current resume reflecting all professional relevant experience.
We are seeking a Clinic Supervisor who will oversee and develop clinical and non-clinical staff: Work in close collaboration with Practice Managers to ensure development and competency of clinical staff. Mentors and develops all staff members. Support Patient Centered Medical Home teams, removing barriers and promoting excellent patient care. Perform all duties in a manner that promotes team concept and reflects the Providence Health & Services mission and philosophy.
In this position you will:
Oversee all aspects of daily non-clinical operations in the clinic (i.e., appointments, patient flow, medical records, and registration/reception) and workflows supporting clinical staff not involving clinical decision making.
Assign duties to clinical and non-clinical staff.
Develop and implement the daily work schedule. Coordinates back-up staffing, as needed.
Participate in all components of staff hiring (interview, selection, hiring, on-boarding, orientation, training and supervision) i.e., Patient Care Representatives, Medical Assistants, and Receptionist, performance evaluation, competency testing (with Practice Manager), staff development and motivation, promoting employee recognition.
Coach employees on performance. Initiate disciplinary processes as required by policy, documenting and delivering corrective action when necessary. Final corrective action and disciplinary process could include termination. All disciplinary process must be conducted along with Practice Manager involvement.
Work on a team with Nursing Quality Supervisor to assure overall effective operations of the clinic to support patient care needs.
Ensure enforcement of business office policies within the clinic.
Oversee the maintenance of the clinic building, offices, and equipment.
Lead staff meetings.
Participate in quality improvement activities as needed.
Participate and/or regularly attend forums or meetings as necessary.
Required qualifications for this position include:
2 years of experience in a progressive leadership role in a clinic setting.
Requires knowledge of health care environment, medical office policies, procedures, and human resource management practices.
Requires strong written and verbal communication, and interpersonal skills.
Knowledge of business office procedures.
Adaptability to adjust processes to optimize patient access to support clinic productivity.
Lead and adapt to change with evolving healthcare environment.
Ability to understand the influence and impact of all decisions on the practice.
Ability to build trust and accountability with each team member regardless of their area of expertise.
Flexibility, confidence, initiative and creativity.
Requires knowledge of health care environment, medical office policies and procedures, and human resource management practices.
Requires strong written communication, verbal communication, and interpersonal skills.
Requires ability to identify and solve problems, make decisions, and implement change and system improvements for long-term resolution.
Ability to work in collaboration with other health care professionals (i.e. Physicians, Advanced Practice Providers, RN’s), patients and their families.
Requires ability to establish priorities, organize, and coordinate work activities.
Preferred qualifications for this position include:
Bachelor's Degree OR combination of college level health care management course work.
Experience with Electronic Medical Records, Windows, and Excel-based software.
About the location you will serve:
Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Clinical Lead Supervisor/Manager
Location: California-Los Angeles
Req ID: 330991