Job Information

Providence Clinical Supervisor Welcome Baby in Mission Hills, California


Providence is calling a Clinical Supervisor Welcome Baby (Full-time/Day shift) to Providence Holy Cross Medical Center in Mission Hills, CA.

Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.

Please upload a current resume and complete application reflecting all relevant experience.

We are seeking a Clinical Supervisor Welcome Baby - who will be responsible for day-to-day oversight of the Parent Coaches and is lead for the Welcome Baby team in the area of reflective practice. The CS ensures team members are properly trained and utilize reflective practices in supervision of staff. This includes ensuring staff receives one hour of individual reflective supervision per week (4 per month) and 4 hours of group reflective supervision per month (two 2-hour sessions). The CS also has overall accountability for the program. This position is grant-funded through June 2018 and maybe renewed yearly through 2018-2019.

In this position you will:

  • Staff:

  • Provide reflective supervision for individual staff on a weekly basis and a biweekly group basis for all home visitation staff

  • Ensure the quality of the program by overseeing services provided through periodic shadowing of home visits and conducting regular chart reviews

  • Work with staff individually, and in a group setting, to plan, implement, evaluate and improve the delivery of Project services

  • Track client enrollment and forecasts upcoming visits in order to assign cases and monitor visits for each Parent Coach in a fair and equitable manner

  • Assess strengths and areas of improvement for each employee and communicate observations

  • Education:

  • Provide consultation to all program staff on high risk clinical issues such as mental illness, developmental delays, child abuse and family violence to ensure that the needed support and follow-up is provided

  • Conduct ongoing team building activities to enhance employee relations and teamwork

  • Mentor and assists with ongoing training of employees to ensure that they are modeling empathy and providing holistic and strength-based services

  • Assist with and provides ongoing staff development related to the issues and needs of clients such as maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning and child development

  • Administration:

  • Assist Welcome Baby Project Director in ensuring that deliverables are met as defined in the Scope of Work

  • Work closely with the Project Director to implement documentation, training, procedures, policies and protocols

  • Work closely with the Outreach Specialist(s) conducting outreach and Hospital Liaisons to track enrollment of new clients and assign cases to Parent Coaches and Welcome Baby Nurses in a timely manner

  • Collaborate with Project Director regarding identified program issues or barriers and identifies possible solutions

  • Establish and maintain positive communication with Supervisor

  • Attend all Welcome Baby, First 5, LABBN trainings and webinars as directed

  • Clients:

  • Assessing the client/family’s needs, goals, values, culture and well-being by observation and exploration

  • Assessing level of family and community support (both emotional and concrete)

  • Providing empathetic support and feedback to the client that allows her and her child to feel understood

  • Highlighting strengths of mother-child dyad to enhance and promote attachment

  • Providing education and support related to areas of need, concern, and interest using a client-centered approach

  • Promoting self-efficacy by acknowledging the client’s strengths

  • Discussing and reviewing accurate parenting information and appropriate expectations about infant behavior

  • Acknowledging and promoting behaviors that enhance parent-infant attachment and attunement, through observation, education and modeling

  • Modeling and promoting practices that enhance social, emotional, physical and intellectual (brain) development of infants and children

  • Demonstrating cultural competency by respecting individual family differences

  • Providing the client/family with needed referrals and follow-up

  • Explore and identifies new referrals and resources for clients

  • Raising issues that may be of concern for individual families and for the community at large about barriers and other issues faced in obtaining services


Required qualifications for this position includes:

  • Coursework/Training: Complete CLE training within six (6) months of hire

  • Coursework/Training: Complete 100% of WB training topics within one (1) year of hire

  • Current California Driver License

  • LA City Fire Safety Certification within 30 days of hire

  • Two (2) years of experience in maternal and child home visitation

  • Two (2) years of experience providing reflective supervision

Preferred qualifications for this position includes:

  • MFT, Licensed Clinical Social Worker or Licensed Developmental Psychologist

  • Experience with providing client-centered services and continuous assessment of staff skills to identify areas that need special attention

  • Five (5) years of experience working in maternal and child health

  • Two (2) years of administrative experience as a supervisor

  • Experience working with families from diverse age, cultural and ethnic backgrounds

  • Knowledge of normal fetal, infant, and toddler development; maternal and child health; and early childhood education best practices

  • Knowledge about local community resources and ability to refer families to appropriate agencies

  • Ability to work collaboratively as a member of a multidisciplinary team

  • Empathy, warmth, and the ability to establish trusting supportive relationships with an ethnically diverse population

  • Ability to conduct a strength-based family assessment across a broad spectrum of areas using a validated, standardized tool administered in the prescribed manner

  • Skill in organizing and maintaining complete, accurate records and filing reports in a timely manner

  • Skill in writing to articulate concepts and ideas in notes and reports

  • Ability to communicate in the language(s) represented in the community to be served

  • Familiarity with the effects of perinatal depression on child development, parenting, and general functioning

  • Familiarity with the effects of domestic violence and parental alcohol and/or other drug abuse on family health, parenting, and general functioning

  • Ability to oversee preparation of team members through training, direct supervision, chart review, and weekly case review

  • Bilingual English/Spanish

About the hospital you will serve:

Nationally recognized for clinical excellence and trauma care, Providence Holy Cross Medical Center is a 377-bed, level II trauma center in Mission Hills, California. We are the only Magnet®Designated Hospital in the San Fernando Valley. Providence Holy Cross also has been recognized this year by the Los Angeles Business Journal as one of the best places to work in Los Angeles. As our reputation for excellence grows, so does our facility. We have recently expanded our medical center with the addition of a new 138-bed patient care wing. This expansion has made Providence Holy Cross Medical Center one of the largest hospitals serving the San Fernando and Santa Clarita valleys.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: California-Mission Hills

Req ID: 342306