Providence Health & Services Housing Manager in Oakland, California


Providence St. Joseph Health is calling a Housing Manager to Providence House Oakland in Oakland, CA.

We are seeking a Housing Manager to be responsible for operating the facility in compliance with regulations established by the I.R.S. Low Income Housing Tax Credit (LIHTC) program and the local monitoring agency, U.S. Department of Housing and Urban Development (HUD), and State and Federal law (e.g. Landlord/Tenant laws and Fair Housing Act). The Housing Manager is responsible for the day-to-day management and operation of a specific facility, insuring the provision of a safe and habitable environment for its residents, and representing and promoting the project within the community. Success in this position will be measured by the degree to which the housing program and supportive services at the facility are able to meet the needs of those we serve, and to achieve resident satisfaction within the framework of State and Federal regulations and the approved budget and Providence Supportive Housing ministry strategic objectives.

Providence House is a Catholic-sponsored 40-unit permanent subsidized housing program for low-income people with disabilities in downtown Oakland. Providence House provides admission preferences for applicants who are currently homeless, whose annual gross income does not exceed 30 percent of the area median income established by HUD or who possess a verifiable diagnosis of disabling HIV or AIDS.

In this position you will :

  • Seek to demonstrate compassion and respect in every engagement with residents, employees, contractors, vendors, guests, etc. Exercise decision making and leadership that seeks excellence including thoughtfulness about stewardship and the responsible management of resources. Demonstrate thoughtful, collaborative and communicative discernment and balance in the weighing of difficult decisions, particularly as they might affect the well-being of individual residents and/or the community.

  • Manage property in a manner consistent with accepted business and accounting practices and principles. Demonstrate good judgment, care, organization, and strategic planning regarding expenditures and the development and management of budgets. Submit bookkeeping, monthly reports, deposits, invoices, accounts payable, etc. in a timely fashion. Maintain complete and coherent records and files of all transactions.

  • Manage property in accordance with regulations, policies and procedures governed by the I.R.S. LIHTC program and the local monitoring agency, United States Department of Housing and Urban Development, federal and state Fair Housing law, Americans with Disabilities Act requirements, PH&S Supportive Housing policies and procedures and any other applicable state and/or municipal requirements including but not limited to State Landlord/Tenant laws. Enter and maintain accurate and timely OneSite (tenant management software) data including wait list and facilities.

  • Ensure that the physical plant including all common areas, landscaped areas and tenant units are always clean and well-maintained. Supervise, update and ensure execution of a comprehensive Preventative Maintenance Schedule. Ensure timely and quality completion of work order requests. Ensure adequate security of the premises and appropriate controls over keys and access. Ensure full compliance with state and local community requirements for testing including but not limited to elevator, alarms, water, etc. Make efforts wherever possible to ensure green principles are practiced and every effort is made to conserve energy.

  • Promote and ensure a work environment that is professional, competent, responsible, developmental and consistent with the highest professional and ethical standards. Provide and ensure opportunities for growth, training and career development. Provide consistent, timely, balanced and credible feedback to employees and contractors in the interest of preserving motivation and improving performance. Ensure employees and contractors are exposed to the Mission, Core Values and heritage of the Sisters of Providence and Providence Health and Services.

  • Document, confront and seek appropriate resolution of lease violations in a manner that is developmental, consistent and fair. Promote resident ownership and involvement through the organization, support and maintenance of a resident association. Promote a community of engagement and learning through social, educational and recreational programming. Employ conflict mediation techniques and foster resolution of tenant disputes. Engage the greater community through participation in a minimum of one community-based organization or effort.


Required qualifications for this position include :

  • A Bachelor’s Degree in Social Work, Nursing, Business Administration or a related field, or the equivalent.

  • A minimum of two years’ experience in a housing, social service or health care organization or work with elderly and /or disabled.

  • The Housing Manager must be capable of successfully completing the course for Tax Credit Specialist (or CP3 Specialist), either from NCHM, Spectrum or NAHMA, and obtaining certification within the first year of employment.

  • The Housing Manager must have personal values compatible with those of the Providence St. Joseph Health and be comfortable administering a Catholic sponsored organization.

  • The Housing Manager must possess a working knowledge and understanding of the trends and changes taking place in housing and community services and their implications and working knowledge of disability issues.

  • Prior experience in supervision and effective management of staff is required.

  • The Housing Manager is expected to work with the Director of Housing and the Human Resources Department to ensure compliance with federal, state and Providence Health & Services procedures and policies related to hiring, supervision and management of direct reports.

Preferred qualifications for this position include :

  • A Master's Degree in Social Work or a related field.

  • Property and compliance management experience within a California state LIHTC/HUD blended housing program.

About the department you will serve .

Providence St. Joseph Health shared services provides a variety of functional and system support services for all eight regions of the organization Alaska to California. We are focused on supporting the organizational Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management (Non-Clinical)

Location: California-Oakland

Req ID: 210462