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Providence Health & Services Assistant Manager Nursing Outpatient Behavioral Health in San Pedro, California


Providence is calling an Assistant Manager Nursing (Full-Time/Day Shift) to Providence Little Company Of Mary San Pedro Hospital in San Pedro, CA.

We are seeking an Assistant Manager Nursing who will be part of the San Pedro Behavioral Health leadership team accountable for management of clinical and operational activities within Behavioral Health.The ANM will be responsible for assisting the Director in planning, organizing, directing, and evaluating services of the unit. Duties include but not limited to ensuring competency of clinical and non-clinical caregivers; maintaining compliance to professional nursing standards and regulatory requirements; ensuring policies and standard work is up-to-date; collaborating with other behavioral health and ministry leaders; supporting physicians and caregivers in delivering quality health care to patients.

In collaboration with the Director, assumes 24/7 responsibility for the management and staffing of the unit.The ANM manages and coordinates the unit, directs and supervises functions and activities, interprets policies/procedures/protocols, standards, and regulations as appropriate. The scope of responsibility spans all aspects of nursing care.The ANM maintains clinical competence and certifications to assist the unit when required.

In this position you will:

  • Supervise the planning, coordination and delivery of patient care activities of the unit(s) in a team environment.

  • Supervise in coordinating daily staffing and utilization of health care providers according to established standards of care and competencies.

  • Collaborate with all other hospital management personnel in problem solving in the absence of the manager.

  • Participate in interviewing, selecting, training, developing, coaching, evaluating, appraising and disciplining department staff. In conjunction with manager, processes terminations.

  • Supervise scheduling process of staff.

  • Oversight of managing Kronos activities.

  • Provide input to development and revision of unit policies and procedures.

  • Promote harmonious relationships and favorable attitudes amongst the Health Care Team.

  • Inspect the unit regularly for compliance with department policies and procedures, standards and regulations, and takes corrective action when indicated.

  • Ensure compliance with laws and policies which govern assigned areas.

  • Promote and maintains a positive and open working relationship with the medical staff and other hospital departments.

  • Conduct staff meeting posting agendas and minutes in department.

  • Assist to resolve patient complaints in a timely manner, referring to Manger/Director or other sources to intervene as appropriate.

  • Serve as a role model to staff in upholding positive relationships with patients and visitors.

  • Consult and serve as a resourced professional to staff members by identifying learning needs and providing instructions to staff member when observed to be needed.

  • Contribute creative ideas for systems and supplies; participates in evaluation of new products, supplies and equipment.

  • Provide direction to nursing staff to get their assignments completed in a timely manner and to assure that all team members will/are working at their capacity.

  • UOR follow-up


Required qualifications for this position include:

  • Coursework/Training in Nursing

  • Bachelor’s Degree in Nursing, within 3 years of accepting position

  • Current California Registered Nurse License

  • Requires Current BLS-HCP – Basic Life Support - for Healthcare Providers

  • Mandatory Certifications as Per HR Regional Policy, Mandatory Education Policy 4068

  • 3 years recent clinical experience in an acute care hospital

  • Highly effective interpersonal and communication skills

  • Proven leadership ability and hospital operational expertise

  • Mentoring/coaching ability

  • Ability to serve as a role model and advocate for the professional discipline of nursing

  • Strong knowledge base or experience in specialty areas assigned.

  • Requires ability to establish priorities, organize, and coordinate work activities

  • Strong written and verbal communication and interpersonal skills

  • Ability to exercise good judgment independently

  • Ability to prioritize and juggle multiple tasks under pressure

  • Ability to build trust and accountability with each team member regardless of their area of expertise

  • Flexibility, confidence, initiative and creativity

  • Ability to work in a high volume environment while maintain high quality standards

  • Ability to self-manage, set priorities and operate with minimal direct supervision

  • Capable of managing highly confidential information

  • Ability to carry out defined procedures and duties under specific instruction

  • Ability to identify and solve problems, make decisions, and implement changes

  • Ability to prioritize, plan and coordinate work activities

  • Ability to successfully interact with physicians to carry out mission, goals and objectives

  • Ability to educate patients and families

  • Personal style which emphasizes openness, visibility and approachability

  • Excellent listening and follow-through abilities and a willingness to accept constructive criticism

  • Assumes responsibility for own professional growth through participation in educational programs, current literature, meetings and workshops

Preferred qualifications for this position include:

  • Specialty certification

  • Charge Nurse/Relief Charge Nurse experience

  • Leadership experience.

  • Shared Governance experience

About the hospital you will serve.

Providence Little Company of Mary Medical Center San Pedro is a 259-bed nonprofit hospital that has served the Harbor and greater South Bay communities since 1925. Our Medical Center offers a comprehensive array of medical and surgical services each distinguished by innovation, quality and excellence in its respective area. We received the CHART “Certificate of Excellence” for receiving superior or above average results across the majority of outcomes and process measures publicly reported by CHART. We ranked in the top 21 among more than 240 hospitals throughout the state compared by California Healthcare Foundation, and were the first location in the South Bay to carry the Gold Seal of Approval® from The Joint Commission for Primary Stroke Centers. As a member of Providence Health & Services, we are continually driven by the caring tradition of our heritage – the foundation of our Mission and core values – to embrace respect, compassion, justice, excellence and stewardship. Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: California-San Pedro

Req ID: 267712