Job Information

Providence Behavioral Health Care Manager, Collaborative Care Model (LCSW) in Santa Monica, California


Behavioral Health Care Manager Collaborative Care Model (LCSW)

The behavioral health care manager is a core member of the collaborative care team, including the patient's medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers.

Participates in the development and review of appropriate protocols, facilitates formal and informal meetings regarding patient communication and decision making processes that support appropriate behavioral health care. Works in collaboration with physicians and the interdisciplinary care teams to provide services to patients with behavioral health needs.

Age(s) of Patients Served: 12 years and above.


Required qualifications for this position includes:

  • Bachelor's Degree

  • Master's Degree in Social Work

  • Licensed Clinical Social Worker in the State of California

  • Complete all initial and annual required learning relevant to licensure and this role

  • 2 years of Inpatient, outpatient, or home-based social work

  • Demonstrated experience in counseling and group work

  • Experience with screening for common mental health and/or substance abuse disorders

  • Experience with assessment and treatment planning for common mental health and/or substance use disorders

  • Experience with evidence-based counseling techniques

Preferred qualifications for this position includes:

  • Spanish speaking

  • Knowledge of the legal issues arising from illness and patient care issues

  • Excellent verbal and written communication skills, Microsoft suite, e.g. Excel, Word, etc

  • Working knowledge of computer applications, i.e. Microsoft Office

  • Complies with all relevant laws, regulations, and policies

  • Demonstrated ability to collaborate and communicate effectively in a team setting

  • Ability to maintain effective and professional relationships with patient and other members of the care team

  • Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate

  • Ability to effectively engage patients in a therapeutic relationship, when appropriate

  • Ability to work with patients by telephone as well as in person

  • Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation)

  • Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role

  • Ability to interpret verbal and non-verbal communication

  • Knowledge of MSW scope of practice

  • Ability to work effectively with diverse populations

  • Understands role as a clinical leader

  • Functions well with an interdisciplinary team

  • Time management skills

  • Critical thinking and prioritization skills

  • Communication and interpersonal skills

  • Documentation skills in EHR and Microsoft suite, e.g. Excel, Word, PPT etc

  • Knowledge of quality improvement processes

  • Knowledge of cultural differences and culturally appropriate outcomes and interventions

  • Teaching skills and knowledge of learning theory and learning styles

  • Knowledge of patient education principles

  • Customer service knowledge and skills

  • Knowledge of confidentiality policy

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities

About the foundation you will serve.

Providence Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Counseling

Location: California-Santa Monica

Req ID: 352093