Providence Health & Services Provider Relations Manager in Santa Monica, California


Providence is calling a Full Time, Day Shift Provider Relations Manager to Providence Saint John's Health Center in Santa Monica, CA.

In this position you will:

  • Operating in a matrixed organization, under the direction of the Executive Director, Strategy and Business Development and the Ministry based Strategy & Business Development leader, this Position will be responsible for developing relationships with community based providers to support clinical institute and programmatic growth within a PSJH Ministry.

  • The Position’s primary areas of responsibility include development of strong physician relationships and alignment with PSJH ministries and offerings.

  • Be responsible for enhancing physician awareness of programs and services and fostering deeper ministry loyalty by improving physician satisfaction and experience.

  • Efforts include one-to-one physician and office staff interaction, development and maintenance of physician activity and trends, education and creating relationships with other providers in the delivery network.

  • Recommend and coordinate specific initiatives to attract and retain key physicians.

  • Responsibilities include the retention and recruitment of excellent physician partners that enhance the volume of high quality clinical care provided to patients in our Ministries.

  • Serve as a physician advocate by developing and managing communication between physicians and PSJH Ministries.Effective performance requires working closely with Regional Strategy, Ministry Strategy & Business Development, Administration, Medical Staff leadership, and Service Line Directors to identify needs and priorities.


Required qualifications for this position include:

  • Bachelor's Degree in Business, Healthcare Administration, Marketing, Engineering or Clinical Science or related field, or equivalent experience.

  • Minimum of 3 years of management and / or leadership experience within a health system, medical group / IPA or related health care organization

  • Minimum of 2 years of health care industry sales experience

  • Demonstrated experience developing successful working relationships with physicians

  • Proven history of leading change across multiple functional departments in a matrixed organization

Preferred qualifications for this position include:

  • MBA / MHA or Master's degree in a related field

  • Experience with Business / Market Intelligence tools and CRM platforms

  • Experience in entrepreneurial or start-up environments

About the Region you will serve.

For nearly 70 years, Providence Health & Services, Southern California, has provided quality and compassionate health care, building on a tradition of excellence, innovation, teamwork and outreach to those most in need.

Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supervisory / Management

Location: California-Santa Monica

Req ID: 189656