Providence Health & Services Telecom Operator PBX in Tarzana, California


Providence is calling a Operator Telecom – Per Diem to Providence Health & Services in Tarzana, CA.

We are seeking a Operator Telecom – Per Diem to be responsible for handling all in-coming and outgoing calls and utilizing the beeper and paging system under routine and emergency situations in accordance with hospital rules and regulations.

In this position you will:

  • Report all phone and switchboard problems, activity in emergency controls panel, and elevators out of order to appropriate departments as needed.

  • Answer incoming calls for the Service Center and dispatch appropriate staff for repairs.

  • Relay messages over the radio (walkie-talkie); announce "quiet time" at the end of the day.

  • Know emergency codes/procedures; makes calls to police, fire department, etc.

  • Know features of phone system, hospital personnel, and department extensions.

  • Be able to fulfill these various duties without constant direct supervision and must rely upon his/her own judgment to handle certain situations that might arise; maintain confidentiality as appropriate.

  • Demonstrate willingness & ability to float to areas within their scope of practice as necessary; perform tasks for other departments.


Required qualifications for this position include:

  • Ability to enunciate and speak clearly over the telephone and paging system.

  • Ability to communicate effectively in English both verbally and in writing.

  • Verbal ability to converse effectively and to understand orders given under emergency conditions.

  • Clerical ability to recognize pertinent details in hospital directory and avoiding errors in recording and paging.

  • Must be willing to work on call as this is a per diem position.

Preferred qualifications for this position include:

  • Three (3) months of experience as an operator of a PBX switch-board.

About the hospital you will serve:

Providence Tarzana Medical Center is a 245-bed not-for-profit medical center that serves the San Fernando Valley, offering high quality specialty services, including: heart and vascular care, orthopedics, oncology and senior services. Recognizing the special health care needs of women and children, our Women’s Pavilion & Resource Center provides women’s health and maternity care in once central location. The hospital specializes in pediatrics and has one of the largest neonatal intensive care units in the San Fernando Valley. Providence Tarzana has a reputation for clinical excellence and sophisticated technology with a personal touch. Providence Health & Services cares about the people and the lives that we touch each and every day. We are continually driven by the caring tradition of our heritage – the foundation of our Mission and core-values – to embrace respect, compassion, justice, excellence and stewardship. With a rich past reaching back more than 65 years in Southern California, and 150 years in total, Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative Support (Clinical)

Location: California-Tarzana

Req ID: 193817